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Developing CX & EX Innovative Strategies

ACHIEVING GROWTH

About me

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  • Former Global Head of Customer Insight

  • 20 years + CX and marketing research in a global B2B distribution company

  • Consultant since 2017 focused on the fields of CX and EX

  • Expert in competitive intelligence, digital, qualitative and quantitative approaches

  • Computer Science Master degree, Università di Pisa, Italy

  • Based in Zurich and Luxembourg

  • Languages: Italian, English, French and basic German    

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